ProActive believes in custom training programs designed to meet your specific needs, although, the following is an example of the kinds of programs ProActive specializes in. To discuss the creation of a training program for your organization, please contact our training experts.

Generations in the Workplace
Slacker! Disrespectful! Immature! Clueless! Stick in the Mud! Old Timer! Technophobe! Get a Life!
Sound familiar? The generation gap goes far beyond the typical clash with your grand parents over what music you listen to and the latest fashion trends. The generation gap has transcended the boundary of home and is alive and well in the workplace. Work ethic, respect for authority, paying your dues, and even dress code are all at the heart of the differences between the generations when it comes to work. This session defines the generations, explores the relationship between the shared history of each generation and the resulting workplace behavior, and presents practical strategies and tips for how to manage the madness!

Business Etiquette for the New Millennium
Business etiquette began as a way to mesh social graces and the chain of command. However, modern Business Etiquette is all about personal success. Individuals who demonstrate Business Etiquette Intelligence experience far greater personal and professional success. This course will provide employees the knowledge to act with confidence in every business situation.

Coaching for Performance
Performance is highly dependant on effective coaching from the direct supervisor or manager. This session explores the impact of coaching on performance and clues managers into the role they play in influencing performance.

Beyond Compensation – Motivating, Recognizing, and Rewarding Employees
One of the toughest issues managers face is dealing with questions about pay. This session reveals what employees really work for and identifies factors that motivate beyond pay.

Dealing with Difficult People and Conflict Situations
Dealing with difficult people challenges us no matter what our role in the organization. This session introduces practical strategies for dealing with difficult people and conflict situations.

Emotional Intelligence
Ever wonder why one intelligent person succeeds over another intelligent person? Experts say that the difference is often emotional intelligence. Emotional Intelligence is a far better predictor of success than traditional factors such as education, expertise, and even experience.